4 upvotes, 1 direct replies (showing 1)
View submission: Merseyrail physical ticket scandalous
This happened to me on Saturday. I bought my ticket on Trainline and went down Liverpool Central to ask where are the machines so I can get a physical chip if the tickets. They told me I had to queue at the main information till. I had eleven minutes before my train was leaving. Needless to say I missed it by two minutes, which meant I have to catch the next one twenty minutes later. This being one minutes late for my connection. Not only did I have to queue but the cashier demanded I hand over the card I used for payment. I asked what exactly was the point about buying a ticket beforehand if I had to come up to the cashier's and present the payment method. He laughed. I wasn't laughing.
So - all in all I was extremely unhappy with this. I was going to Formby to spend the last evening with a dying friend and that extra hour I will never get back. I live in Brighton and even the polar little station down south had machines that can deal with this. A major city like Liverpool should most definitely have this capacity. It's insane.
Comment by bloodfromastone at 03/02/2025 at 21:02 UTC
-2 upvotes, 1 direct replies
Thread really speaks to how much people in this country shit themselves if there is any friction to any transaction whatsoever. Why are people acting like queuing up for 10 mins, a completely mundane experience, is a “scandal”? Just get over yourself and give yourself 15 mins or an extra train. The queues are annoying sometimes as are the crowded trains, but the network has just got new publicly owned rolling stock and we’re lucky to live in a major metro area with good train and transport links compared to many places in the world. Absolute entitled boomer complaining Facebook style post.