1 upvotes, 3 direct replies (showing 3)
View submission: Is my water bill too high?
Ah ok. Yeah I think we will, will they refund for overpaying in the past?
Comment by Automatic_Crab_3523 at 27/02/2025 at 22:15 UTC
6 upvotes, 0 direct replies
No, they have no responsibility or reason to refund you. Your current payments are based on the rateable value of your property so until you have a meter installed your current payments will continue.
Comment by sjcuthbertson at 27/02/2025 at 23:12 UTC
4 upvotes, 0 direct replies
You haven't been overpaying. You were paying the correct amount, but you neglected to choose a suitable "tariff" for your circumstances.
Like if your electricity is on a standard variable then you switch to a cheaper fixed tariff, you can't ask for a refund for "overpaying" previously on the SVT.
Comment by Squirtle177 at 27/02/2025 at 21:37 UTC
1 upvotes, 1 direct replies
Well it depends if they are at fault, or maybe you have a leak somewhere.