Comment by Hank_Wankplank on 27/01/2025 at 10:29 UTC

3 upvotes, 3 direct replies (showing 3)

View submission: Are opticians just glorified salesman's now?

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I had the same experience as the person you're replying to. Had some problems with my eyes, doctor referred me for an eye test at Specsavers.

After the test she walked me out, sat me in a chair in front of a sales person who said 'It's £175 for two pairs, go and choose which ones you want'. I didn't want to buy glasses that day, I didn't have £175 to spend on glasses that day, and I'd seen glasses online for about £40 so there was no way I was going to spend that much.

I get they're a business and trying to make sales, but I just found it really rude that they were essentially forcing it on me. I wouldn't have mind if they'd have asked me 'Do you want to choose some glasses today? Here's someone that can help' but they way they handled it seemed deliberately designed so I felt like I didn't have a choice.

I'd already paid for the eye test so I said 'oh ok, I'll have a look', stood up and walked out of the door.

Replies

Comment by NecktieNomad at 27/01/2025 at 14:09 UTC

2 upvotes, 1 direct replies

That’s not good service, I’d be fuming too!

Comment by InklingOfHope at 27/01/2025 at 14:23 UTC

1 upvotes, 1 direct replies

I had the same experience, too! Why are there no optometrists that are more like doctors and have no adjacent shops? That’s how it was when I grew up up in Germany. They’d give you a prescription, and you could go to an optician anywhere in town.

Comment by ramxquake at 27/01/2025 at 15:01 UTC

1 upvotes, 0 direct replies

They have different sections with different prices.