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View submission: Are opticians just glorified salesman's now?
Generally speaking, indies are always better than a chain in the level of service provided. The practitioners are more experienced, more knowledgeable, have better equipment and offer far more than a basic eye examination. They also generally don't have to push for more expensive products because their overheads are lower. So whilst a chain needs to sell x amount of glasses a day, the indie needs x-3 a day to make the same profit. Also, the indie is going to be a better quality. The chain will have cheaper quality frames and older technology lenses. The indie will have the latest and greatest.
Yes of course, I understand that what I've said isn't guaranteed, but that is generally the case.
It's like supermarkets, overall waitrose is better than aldi but that doesn't mean some people have a better experience at aldi. Same way Indies are better than chains for the vast majority of people.
Absolutely, I'm not taking anything away from your experience. Absolutely, Indies can generally be more expensive than a chain but then again, you aren't going to find somewhere that's as cheap as a specsavers. That's like saying this apple doesn't taste like a mango. They're in different leagues. Compare an indie to another chain, such as David Clulow or Boots for example, and you'll find the prices are actually comparable. In some cases, the indie may even be cheaper.
There's nothing here!