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Hm, think about it operationally: you sent an animated picture with no precise report of your issue, even if it’s a sarcastic jab at following up… it might not be a critical issue, so what do you even do with an unrelated picture to the problem? The problem is security, access, and provisioning — there’s some agreed upon set of tools, what can be installed, what cannot be installed. If it’s blocked, perhaps asking someone ‘why’ helps. Maybe asking your team or manager if IT is not responding. Maybe IT is super busy. You think the problem is responding to you, but that’s for the IT’s manager to figure out.
If that’s not understandable, I am not sure if this role will be a good match for you. It sounds like you need a less restrictive company that deals with data, no SOC2 stuff, and so on.
There's nothing here!