Data Retention

As part of operating a public system we need to retain some data to investigate any security issues or abuse. Our policy is to keep the minimum viable amount of data.

In terms of logging:

• System activity, including login records - 4 weeks
• Mail logs (not content) - 4 weeks
• Website access logs - 10 days
• Gemini / Gopher access logs - 10 days

For personal data uploaded to our systems, and held in the user's home directory, we have the following policies:

• Personal data on active systems - Removed at account termination.
• Off-site, Encrypted backups - Removed after 30 days from account termination.

Your Data

Any data you store on the system is protected from loss by several redundant systems.

• Highly available storage offered by DigitalOcean
• Encrypted off-site backups created daily, rotated every month.

Data Location

All data is stored within the United Kingdom, and as such, under the jurisdiction of the United Kingdom and all applicable laws.

Requesting A Copy Of Your Data

If you wish to have a complete copy of your data on our systems, email sysops@dimension.sh[1] from your user account, and we'll deliver a .zip file within seven working days.

Requesting Removal Of Your Data

If you wish to have us remove all your personal data from our systems, email sysops@dimension.sh[2] from your user account, and you'll receive a response within seven working days.

1: mailto:sysops@dimension.sh

2: mailto:sysops@dimension.sh