Yet another email for Sean Conner [1]. This time, I own a 2015 Acura RDX with XXXXXX miles (XXXXXXX kilometers for those Imperially challenged) on the odometer and Tennessee license plate XXXXXXX, having just received service from Budget Brakes [2] in XXXXXXXXX, Tennessee. That's only 875 miles (1,410 km (kilometers)) from Chez Boca (and for reference, the closest Budget Brakes to me is in Pensacola, Florida, 630 miles (1010 km) away).
I'm … just speechless … that this keeps happening! Don't people know their own email address? Do companies just assume customers have firstnamelastname@gmail.com? Why does this keep happening?