I keep thinking that the Oddmuse site is growing like a cancer. It looks ugly. I need to change something. So what does KathySierra say about creating passionate users? ¹
1. Pay attention to style.
2. Pay attention to the emotional appeal (website, documentation, anything that the user might see before making a decision)
3. Show it in action... with real people.
4. Don’t use pictures of generic shiny happy people that have become cliches.
5. Make sure it’s clear to prospective users how this helps them kick ass
6. Appeal to as many senses as possible.
7. Make it meaningful.
8. Make it justifiable, so the user doesn’t have to feel guilty (comforted by knowing that they “made a smart decision.”)
9. Support a community of users (We all want to belong.)
10. Never underestimate the power of fun.
I need to do some writing! 😄
I started by taking the diagram from Community:HowWikiWorks and integrating a very small copy of it on the Oddmuse:SiteMap, and a larger one on Oddmuse:What Is A Wiki, plus writing three paragraphs about the diagram.
#Oddmuse